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Did you know the Aurency A250 terminal you use to accept payments also runs telemetry? It is built in through the Ardelino platform, so the same device that takes cards, NFC, and QR payments reports on the machine and lets you manage it remotely, without buying a separate monitoring unit or dealing with a second vendor.
What telemetry is and how it works
Telemetry means your machines report on themselves. Instead of driving out to check whether a unit is selling, stocked, or broken, each machine sends that data to you over a mobile or internet connection, and you read it in one dashboard.
In practice, the machine's controller already tracks what is going on inside: how much it sold, what is running low, which errors came up. Telemetry reads that information and forwards it to a central platform in near real time. From there you can watch every machine at once and send instructions back, such as a new price or an updated menu, without touching the machine physically.
With Aurency, this runs on the same device that takes payments.
Setup telemetry straight from your TMS portal
Telemetry is not a separate product you order and wait for. You enable it from your TMS portal and it starts working right away on the Aurency A250 POS you already have installed.
On most machines there is nothing extra to buy, and where a connection is needed it is a simple link that requires no additional controller boards and no changes to the machine's original logic. A Dr.Coffee unit, for example, comes online in about 10 to 15 minutes.
Get the full picture of your fleet from a single dashboard
Every machine reports its own status, refreshed every 30 seconds:
- Live sales, cash and cashless, side by side
- Stock levels and planogram
- Errors and downtime as they happen, with history
When a machine needs attention, alerts go out by email, SMS, or selected messenger, so you know before a customer does. If a location loses internet, data is stored locally and uploads automatically once the connection returns.
Send technicians only where they are needed
A fleet you cannot see costs the most in driving: a technician sent to a machine that turned out fine, a weekend emergency that a mid-week alert would have prevented, a route run out of habit.
With telemetry, you dispatch someone when the data says a machine needs it. Predictive alerts flag a developing problem several days ahead, so the fix goes on a schedule instead of becoming an emergency, and because the error is already described in the dashboard, the technician arrives knowing what to bring.
Change prices and menus without leaving your desk
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Seeing the fleet is only half of it. The other half is changing things without a site visit. From the dashboard you can:
- Change prices across the whole fleet at once
- Update menus and recipes remotely
- Plan refills from real consumption, with pre-kitting so each route carries exactly what it needs
- Track cash collection
All of it works from a phone, so the fleet travels with you rather than sitting on an office screen.
One terminal covers your whole mixed fleet
Telemetry is not tied to one machine type. Ardelino runs across vending, coffee, amusement, arcade, laundromats, car washes, and micro markets.
The Aurency A250 terminal speaks four protocols, MDB, Pulse, VCCS, and EXE, and together with compatibility across 150 plus tested machine models that covers the brands operators actually run, including Saeco, Necta, Jofemar, FAS, Dr.Coffee, Rhea, Bianchi, Crane, TCN, Vendo, and Franke. A mixed-brand fleet runs on one setup instead of a separate solution per manufacturer.
Older amusement and arcade equipment is covered too, connecting through a Pulse Pro cable so machines that predate modern telemetry come online alongside the rest.
Manage more machines with the same team
You bought the Aurency A250 to take payments, and the same device shows you live status for every machine, warns you before things break, and lets you set prices, menus, and refills from wherever you are. Your technicians go where they are actually needed instead of driving a routine loop.
That is the difference between a fleet you manage by driving around and one you manage from a screen.
Frequently asked questions
Does Aurency telemetry need extra hardware?
For most machines, no. The Aurency A250 terminal runs telemetry through the Ardelino platform on the same device you use for payments. Where a separate connection is required, it is a Wi-Fi or USB-Ethernet link that needs no additional controller boards.
How do I turn on telemetry for my machines?
You enable it from your TMS portal, and it starts working right away with no separate order or installation.
Can I really manage my fleet from a smartphone?
Yes. The dashboard is available from a phone, so you can check status, change prices, and update menus wherever you are.
How often does the dashboard update?
Machine status refreshes every 30 seconds, so you see problems as they happen rather than in a weekly report.
What machine types does it work with?
Vending, coffee, amusement, arcade, laundromats, car washes, and micro markets. The Aurency A250 terminal supports MDB, Pulse, VCCS, and EXE and is compatible with 150 plus tested machine models.
Does it work with older arcade machines?
Yes. Legacy amusement and arcade equipment connects through a Pulse Pro cable, so machines that predate modern telemetry can still be monitored.
What happens if a machine loses internet?
Data is buffered locally and uploads automatically once the connection returns, so nothing is lost.
