About the company
Biodiversity-Alyssia operates water refill stations where customers bring their own containers and purchase filtered, purified water. As consumers increasingly choose sustainable refill options over single-use plastic bottles, the company needed reliable payment processing to support unattended station operation and meet growing demand for cashless convenience.
"The Aurency payment system has been exceptionally reliable for our water stations. Unlike other cashless solutions we evaluated, it fits our budget and doesn't require complex maintenance." - Biodiversity-Alyssia Operations Team
Challenge: Finding affordable cashless payment solutions for water stations
Water refill stations face unique operational requirements:
- Stations must operate reliably 24/7 without on-site staff, requiring robust unattended payment processing
- Consumer expectations for contactless and mobile payments are growing, demanding modern payment options
- Budget constraints make traditional cashless solutions prohibitively expensive for water refill economics
- Operators need straightforward systems that don't require complex technical support or maintenance
Industry context
Consumer demand for eco-friendly water refill options is growing, with 94% preferring refill stations over bottled water when available. Major operators are deploying cashless solutions across thousands of locations to enhance customer experience and streamline operations.
Solution: Aurency A250 deployment through P&S partnership
Working with distributor Product & Service (P&S), Biodiversity-Alyssia implemented Aurency A250 payment terminals across their water station network. The cost-effective solution fits water refill station budgets while delivering EMV-certified contactless card acceptance and mobile wallet support with simple installation and maintenance requirements.
The system ensures reliable unattended operation through robust hardware designed for continuous outdoor operation with real-time transaction processing. The minimal technical complexity reduces support needs, allowing Biodiversity-Alyssia to maintain their stations without specialized payment technology expertise while meeting growing consumer demand for cashless convenience.
Key results
✓ Enhanced customer experience - Modern payment options supporting convenient water refills
✓ Budget-friendly modernization - Cashless payments accessible without major capital investment
✓ Simple maintenance - Straightforward system reducing technical support requirements
"Working with P&S made the deployment straightforward. The simplicity of the Aurency system means we can focus on our water business rather than payment technology." - Biodiversity-Alyssia Operations Team
