About the company

Biodiversity-Alyssia runs water refill stations across multiple locations, where environmentally-conscious customers bring their own bottles to fill with filtered, purified water. The business model is straightforward: provide clean water at affordable prices while helping reduce plastic waste. But as cashless payments became the norm, the company faced a critical choice: upgrade their payment systems or watch customers walk away frustrated.

"The Aurency payment system has been exceptionally reliable for our water stations. Unlike other cashless solutions we evaluated, it fits our budget and doesn't require complex maintenance." - Biodiversity-Alyssia Operations Team

Challenge: Finding affordable cashless payment solutions for water stations

Water refill stations face unique operational requirements:

  • Stations must operate reliably 24/7 without on-site staff, requiring robust unattended payment processing
  • Consumer expectations for contactless and mobile payments are growing, demanding modern payment options
  • Budget constraints make traditional cashless solutions prohibitively expensive for water refill economics
  • Operators need straightforward systems that don't require complex technical support or maintenance

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Industry context‍

Consumer demand for eco-friendly water refill options is growing, with 94% preferring refill stations over bottled water when available. Major operators are deploying cashless solutions across thousands of locations to enhance customer experience and streamline operations.

Solution: Aurency A250 deployment through P&S partnership

Biodiversity-Alyssia partnered with distributor Product & Service (P&S) to deploy Aurency A250 payment terminals across their station network. The solution solved their core problem: getting reliable cashless payments without breaking their budget.

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The A250 terminals deliver EMV-certified contactless card acceptance and mobile wallet support with installation and maintenance simple enough for a water business to handle. The hardware withstands outdoor conditions while processing transactions reliably, and the minimal technical complexity means no specialized IT support needed. P&S handled the local distribution and support, letting Biodiversity-Alyssia focus on water quality rather than payment technology troubleshooting.

Key results

✓ Enhanced customer experience - Modern payment options supporting convenient water refills

✓ Budget-friendly modernization - Cashless payments accessible without major capital investment

✓ Simple maintenance - Straightforward system reducing technical support requirements

"Working with P&S made the deployment straightforward. The simplicity of the Aurency system means we can focus on our water business rather than payment technology." - Biodiversity-Alyssia Operations Team