About the company

LS Coffee built their reputation as Poland's go-to distributor for Dr.Coffee machines, serving businesses across the country with equipment leasing and comprehensive service packages. For years, they handled the coffee side perfectly: installation, maintenance, coffee supply, and customer support. But when clients increasingly asked about cashless payment options, LS Coffee faced a choice: stay an equipment vendor or become a complete solution provider.

"Aurency's partnership allowed us to transform our business model. We went from selling coffee machines to delivering complete automated coffee solutions with integrated payments." – Vlad Lukashevich, CEO LS Coffee

Challenge: Evolving from equipment vendor to solution provider

LS Coffee watched their market change rapidly. Cash usage in European vending dropped to 58% of transactions in 2025, and their Dr.Coffee machine clients were asking tough questions: "Can you handle cashless payments too?" The traditional answer was referring clients to separate payment providers, meaning complex multi-vendor setups and LS Coffee losing control over the complete customer experience.

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The company needed a way to offer integrated payment processing without becoming payment experts themselves. Their clients wanted one contact for the entire solution - coffee machine, payment processing, telemetry, and support - not a coordination nightmare between multiple vendors.

Solution: Aurency partnership enables complete solution delivery

LS Coffee found their answer through partnership with Aurency, integrating A250 payment terminals with their Dr.Coffee machine offerings. Instead of selling just coffee equipment, they could now deliver complete automated coffee solutions.

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The Aurency A250 handles both payment processing and machine telemetry in one device, supporting contactless cards, NFC mobile wallets, and QR codes while providing real-time transaction and operational data. For LS Coffee, this meant one partnership enabling them to offer complete solutions rather than managing relationships with separate payment and monitoring vendors.

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The integration process was designed for distributors like LS Coffee who understand coffee equipment but don't want to become payment specialists. Professional support throughout deployment meant they could confidently quote complete solutions knowing the payment component wouldn't create technical complications or support headaches.

Key results

✓ Business model transformation - From equipment vendor to complete solution provider

✓ Expanded revenue opportunities - Payment processing added to coffee equipment sales

✓ Simplified client delivery - Single vendor relationship for complete automated coffee solutions

✓ Competitive differentiation - Offering integrated solutions competitors couldn't match

"The integration was remarkably simple - one device that handles both payments and telemetry for our Dr.Coffee machines. What previously required coordination between multiple vendors is now a single, streamlined solution." - Vlad Lukashevich, CEO LS Coffee