About the company

Fracalossi Tecnologia Criativa built their reputation automating Brazilian homes and offices with voice commands, smart locks, and integrated building systems. Based in Rio Grande do Sul, they're the team you call when you want your lights to respond to voice commands or your office security to work seamlessly. But when residential complexes started asking for vending machines as part of their smart building packages, Fracalossi faced an interesting challenge: how do you add payment-enabled vending to automation projects when payments aren't your expertise?

"We're automation specialists, not payment experts. The Aurency-Bankizi partnership let us add vending capabilities to our smart building projects without learning an entirely new industry." - Fracalossi Tecnologia Criativa Team

Challenge: Payment integration beyond core expertise

Fracalossi knew smart buildings inside and out, but vending machine payments? That was uncharted territory. The problem became urgent when PIX exploded across Brazil – by 2024, it dominated 76.4% of all transactions. Any vending solution without PIX would be dead on arrival.

The company needed several critical pieces:

-Payment processing expertise outside their automation specialty

-PIX compatibility as a market requirement, not option

-Simple integration that wouldn't complicate their core automation projects

-Local Brazilian payment processing partnership

Solution: Aurency A250 with Bankizi local processing

Fracalossi found their answer through a three-way partnership that solved every problem at once. Aurency provided the hardware and international expertise, while Brazilian fintech Bankizi handled local payment processing and PIX integration. The result: vending machines that generated native PIX QR codes, processed transactions in real-time, and met every Brazilian Central Bank requirement.

The beauty was in the division of labor. Bankizi handled all local payment processing and regulatory compliance while Aurency A250 provided the hardware interface and telemetry. Fracalossi got a single point of contact for payment support and maintenance, meaning they could quote smart building projects with confidence, knowing the vending payment component wouldn't become a technical nightmare.

Key results

✓ Market-ready solution - PIX support meeting Brazilian consumer expectations

✓ Simplified operations - Payment complexity handled by specialist partners

✓ Project integration - Vending solutions fitting naturally into automation portfolios

✓ Local expertise - Brazilian fintech partnership ensuring regulatory compliance

"The support was excellent throughout the integration. They understood that vending was an addition to our core business, not our primary focus." - Fracalossi Tecnologia Criativa Team